Experience during in office appointment was average at most, decent, front desk and NP were friendly and helpful. However, I was not too happy with the pre-auth for my MRI as I was initially told that pre-auth was needed, then received e-mail, it was not. When I contacted my preferred Radiology as I wanted somewhere close or walking distance to my home, I was told pre-auth was needed. However, when I called Dr.Dayak’s office, gentlemen said I didn’t and advise me to tell the Radiology. To prevent all back and forth, I called my insurance, confirm need and call 3 way to Dr.Dayan to notify the gentlemen I do need the auth. He was able to complete pre-auth same day but I had to drive 30min away from my house to the one he selected. I wish he asked me cause I discover another nyu langone radiology only 10 min from my house.